"My 360 Died" Thread

[Spurred4Life]

It happened today, and I'm pissed.

[Spur]

http://img512.imageshack.us/img512/8571/rip360ei7.jpg

[scfan2001]

Sorry to hear that. I've heard too many people say the same, so I never got a 360.

[CoverTwo]

I thought mine died (Red rings)..Then a 4-5 days later I turned it back on and it worked fine..It was weird.

[dabigtymer864]

thats why i will stick with Sony

[mkpkr]

Spur, you have an I-phone, a MAC, and a PS3. I am sure you are really sad when an xbox burns.

[womfalcs3]

I only love Microsoft for its software. I stay away from its hardware products (even though the first Xbox was well-built).

[Spur]

Spur, you have an I-phone, a MAC, and a PS3. I am sure you are really sad when an xbox burns.

:lol:

You can ask horseshoe and others, I really am thinking about getting a 360 when they fix it up.

I am not a fan of Microsoft but I would buy something of theres if I thought it was a great product.

I had a Windows computer for 13 years before I switched to Mac a year ago

[Spurred4Life]

well I just got on the phone and they are going to fix it, I really like the 360 and I think it was esp, or something because I was just thinking this morning that I was lucky to not have that happen and then it did.

[go_carolina_528]

I bought a PS3 because of the known problems with the 360.

[FinchMcCrunkNasty]

360's are garbage - i still have my ps2 and it still works with the best of them - my friend got ncaa08 on 360 yesterday and i couldn't even play it - it sucked!!! ps2 version is so much better!

[JAYBEZ]

360's are garbage - i still have my ps2 and it still works with the best of them - my friend got ncaa08 on 360 yesterday and i couldn't even play it - it sucked!!! ps2 version is so much better!


No offense man, but that sounds like a bad case of denial. To compare a next gen game against previous generations (no matter the system) and believe the latter the winner is crossing the fan boy line.

Which is why I wouldn't be able to say Ninja gaiden is better on the xbox then it is on the ps3.

Plus, you can't really knock the 360 for hardware issues. Not without excepting sony's own problems. The ps2 had pretty severe issues itself. Fortunately, yours is still alive; much like my 360 from launch.

But before this thread gets highjacked. Sorry to hear console death. It was good fella. Although I didn't know him nearly as well as I would have liked, I think I can safely say he touched us all with his wonderful ability to render smooth bump mapping and show us great drawing distances.

It will be missed... Untill it comes back from warranty repair anyway.

[YouCanNeverTell]

It happened to me about a week ago for the second time. My first one was still under warrenty but this one was out so they wanted me to pay like 80 bucks to get it back. I got mad as hell and lost my temper with the guy who I was talking to. I told him, and I quote, "F*** it, I'll sell the broke F***ing piece of s*** on ebay and by a god d*** Wii." And hung up.
In retrospect I probably should have been a little nicer but I was pissed. And like they always say 20 20 behind ya and all that jazz. I'm gonna get an elite in a few weeks. I don't think there have been any or as many problems with them.

[Spur]

Plus, you can't really knock the 360 for hardware issues.
Microsoft just extended their warrenty to 3 years and announced $1 billion in repairs....that is a hard knock

If people want to trash the PS2 for their own issues, so be it...if the PS2 has crappy insides at first, then they deserved to be trashed on.

360 failure rate has been rumoed to be 33% on some xbox sites. That is ridiculously high

[JAYBEZ]

Of course you can. Microsoft just extended their warrenty to 3 years and announced $1 billion in repairs....that is a hard knock

If people want to trash the PS2 for their own issues, so be it...if the PS2 has crappy insides at first, then they deserved to be trashed on.

360 failure rate has been rumoed to be 33% on some xbox sites.

That is ridiculously high


Take the full quote man:
Plus, you can't really knock the 360 for hardware issues. Not without excepting sony's own problems.

I think we are all aware of the problem some people are having with the xbox. I was merely pointing out that Microsoft isn't the only one with hardware trouble.

If he wants to crack on one, he must recognize that sony isn't exactly the Virgin in White.

[Spur]

Take the full quote man:


I think we are all aware of the problem some people are having with the xbox. I was merely pointing out that Microsoft isn't the only one with hardware trouble.

If he wants to crack on one, he must recognize that sony isn't exactly the Virgin in White.

Do you have any links to PS2 recent failure rates?

[JAYBEZ]

That wouldn't really be a good comparative measure would it? Seeing as how the PS2 has gone through several hardware overhauls and reconfigurations since its inception to fix problem areas.

A move Microsoft would do well to mirror.

[Spur]

I was going off your quote above that

I was merely pointing out that Microsoft isn't the only one with hardware trouble.

I take that quote (and I could be wrong) above to mean that currently PS2/PS3 also have hardware failure....and I don't know of any big problems hardware wise with either at the moment.

If PS2 had troubles in the past, I have no problem rehashing that if we were talking about whether Sony had ever put a product on the market that wasn't up to snuff....

When and if the 360 fixes it, I will be first in line. I mean that too.

[diehardgamecock]

360's are garbage - i still have my ps2 and it still works with the best of them - my friend got ncaa08 on 360 yesterday and i couldn't even play it - it sucked!!! ps2 version is so much better!



that's a ridiculous post on so many levels.....



i'll just start with the fact that i owned THREE (3) different ps2's because the first TWO (2) died.


oh, and congrats on your ability to endure year after year after year after year of the same old tired gamplay....you are to be commended and admired for your both your resilience and aversion to change.

[Spur]

So, when does 360 expect to ship out the fixed ones? Have they already?

I think someone said awhile back that XBox would soon be putting in the 65mm chips but that was a few months away. True?"

[eat_sleep_breathe_USC]

I have personally become a Sony fanboy because of the 360 problems. I stayed at a 360 overnight for a 360 i didn't even get when they came out. I found one days later only to have problem after problem with it. I have had a major problem with both my xbox and 360, frustrating me to holy hell. My xbox nearly burnt my house down after it was turned on and began to spark due to a horrible power supply in the back. My 360 got the lights of death, and is currently in the repair area.

I pray they fix it. I opened it up when it was out of warranty (before this 3 year thing) and if they call me on it I will tell them to send it back so I can use it for a door stop. All I want it for these days is Bioshock and Halo 3.

My dad bought me a PS2 the day it came out and I still use it for Guitar Hero(since the PS3 doesn't play it). I've never had a problem with my sony products, but have had nothing but trouble with my microsoft products. I know a lot of people that feel the same way, and I think thats why people really would rather have a PS3 at this point. It has a 1% failure rate, which is nothing compared to what the 360 if facing right now.

[JAYBEZ]

Spur, I believe the Elite 360 has the new chip set you are refering too. Not sure though.

[Spur]

Spur, I believe the Elite 360 has the new chip set you are refering too. Not sure though.

What about the ones below the Elite?

[horseshoefootball]

Spur, the 65 nm chipsets haven't shipped yet. The safe bet is to wait until you hear about a price drop. Microsoft will drop the prices before the holiday, and it will be because the 65 nm consoles (which are much cheaper to make) are being shipped or about to be shipped. Even then, you will in all liklihood have no way of knowing if the console you buy has 65 nm chips or not, unless there is a redesign of the outside of the system, which is possible (i.e. slimmer) but not likely.

Monitor xbox-scene.com. If anyone knows when the 65 nms will hit, it will be them.

[Ellis]

Microsoft takes $1bn charge on Xbox 360

The computer giant claims to have fixed "hardware failures" found in its Xbox 360 console as gaming sales fall 10 per cent

Microsoft saw $1 billion (£487.5 million) wiped off its profits during the second quarter after the US computer giant was forced to cover manufacturing problems with its Xbox 360 games console.

The company announced (http://www.microsoft.com/msft/earnings/FY07/earn_rel_q4_07.mspx) profits up from $2.83 billion in the second quarter last year to $3.04 billion in the three months to June 30, which strips out the $1 billion charge to fix its game consoles.

Microsoft declined to outline what difficulties it has encountered with its Xbox 360, but said that the problems had now been fixed after earlier this month extending the warranty on the console to three years after many were hit by "general hardware failure".

Revenues in Microsoft's gaming division fell by 10 per cent to $1.16 billion during the second quarter.

The depth of the difficulties have been revealed at a critical time in the highly competitive consoles industry.

Nintendo's Wii gaming system has stolen market share from the rivals Sony, maker of the PlayStation, and Microsoft.

This month Sony cut the price of its PlayStation 3 console in the US from $599 to $499.

In response, Microsoft said that it would reduce the price of the Xbox 360.

Overall, Microsoft achieved a 13 per cent rise in revenues during the second quarter to $13.37 billion, above analysts' expectations, because of strong demand for Vista, its operating system.

Web advertising increased by 33 per cent to $544 million but its internet services division recorded widening losses to $239 million from $187 million in the second quarter last year.
http://business.timesonline.co.uk/tol/business/industry_sectors/technology/article2108608.ece

[Ellis]

Microsoft Xbox 360 Sales plunge 60 percent as problems mount

Microsoft said it shipped 700,000 Xbox 360 units in its latest fiscal quarter, compared to 1.8 million in the same quarter in 2006..

Microsoft's growing troubles with the Xbox 360 video game console appear to be catching up to the company. Sales of the gaming machine plunged 60 percent in the fiscal fourth quarter, Microsoft disclosed Thursday.

In its earnings statement for the quarter, Microsoft said it shipped 700,000 Xbox 360 units during the period, compared to 1.8 million in the fiscal fourth quarter of 2006 -- a fall off of 61 percent.

Microsoft's Xbox operations are housed within the company's Entertainment and Devices Division. The group saw fourth quarter revenue drop 10 percent year-over-year to US$1.16 billion on an operating loss of US$1.20 billion.

The group lost US$423 million the previous year. Microsoft blamed the 183 percent increase in the EDD operating loss on a US$1.06 billion charge against earnings that the company incurred to cover the cost of extending the warranty period for the Xbox 360 to three years.

The move came following Microsoft's recent admission that the gaming system was suffering from an "unacceptable" number of general hardware failures.

Microsoft has also been hit with two class action lawsuits in the past two weeks claiming that a design flaw in the Xbox 360 causes the system to irreparably scratch game discs. Microsoft has denied the claim.

Earlier this week, Microsoft announced that Xbox chief Peter Moore was leaving the company "for personal reasons." It was later disclosed that he had jumped ship to video game publisher Electronic Arts.

In the meantime, rivals Sony and Nintendo have been stepping up competitive efforts. Sony recently announced a US$100 price cut on certain PlayStation 3 units while Nintendo continues to enjoy robust sales of its new Wii system. Microsoft introduced the Xbox 360 in November 2005. It has since shipped 11.6 million of the consoles.

The company is doubtless looking forward to the holiday 2007 season and hoping that new game releases like Halo 3 revive the Xbox 360's flagging fortunes. Microsoft on Thursday said overall profits in the fourth quarter increased seven percent to US$3 billion, while revenue increased 13 percent to US$13.4 billion.

http://www.itnews.com.au/News/56911,microsoft-xbox-360-sales-plunge-60-percent-as-problems-mount.aspx

[nin_usc_freak92]

Spur, the 65 nm chipsets haven't shipped yet. The safe bet is to wait until you hear about a price drop. Microsoft will drop the prices before the holiday, and it will be because the 65 nm consoles (which are much cheaper to make) are being shipped or about to be shipped. Even then, you will in all liklihood have no way of knowing if the console you buy has 65 nm chips or not, unless there is a redesign of the outside of the system, which is possible (i.e. slimmer) but not likely.

Monitor xbox-scene.com. If anyone knows when the 65 nms will hit, it will be them.

Microsoft is code-naming a 360 system, "Falcon", which is believed to be scheduled for a 2008 release and apparently it is supposed to be slimmer and have the 65 nm chips. sure hope so! although i'm very lucky since my 360 is a launch console and the day is more than 2 1/2 yrs later and it has only overheated on me once, lol. o ya, and i'll never be a sony fanboy....microsoft ftw!

[SpuR48]

I have personally become a Sony fanboy because of the 360 problems. I stayed at a 360 overnight for a 360 i didn't even get when they came out. I found one days later only to have problem after problem with it. I have had a major problem with both my xbox and 360, frustrating me to holy hell. My xbox nearly burnt my house down after it was turned on and began to spark due to a horrible power supply in the back. My 360 got the lights of death, and is currently in the repair area.

I pray they fix it. I opened it up when it was out of warranty (before this 3 year thing) and if they call me on it I will tell them to send it back so I can use it for a door stop. All I want it for these days is Bioshock and Halo 3.

My dad bought me a PS2 the day it came out and I still use it for Guitar Hero(since the PS3 doesn't play it). I've never had a problem with my sony products, but have had nothing but trouble with my microsoft products. I know a lot of people that feel the same way, and I think thats why people really would rather have a PS3 at this point. It has a 1% failure rate, which is nothing compared to what the 360 if facing right now.

Everyone has different issues, I guess. Becuase you have problems with your 360 and not your PS2/3 doesn't mean everyone has the same expierience. My 360 died, but I got it back in 9 days...free.

We also got a (fat) PS2 on launch day way back when, and the DVD drive didn't work after a week. After a HUGE freaking hassle, circuit city got us a new one and to this day it still will not play certain disks...

To each his/her own I suppose, but all consoles (especially these new and more complex ones) have issues. It will only take one messed update to brick 50% of PS3's, then what will you guys all say? Shit happens.

[Spurred4Life]

I had a revelation, last night in bed while I was not playing my 360. Everybody gets so pissed off about problems and swears to never buy a brand of console again. We all have cars i assume, at least those of us over 16; well when we have a problem with our cars we don't just blow up the car with a stick of dynamite, we have it taken care of ESPECIALLY if it's covered with a warranty. I would be lieing if I said I wasn't frustrated the other day, but I also understand that things break. I also thought that Microsoft is definately trying to do the right thing, because if they want to stay in the console biz, they need to do what they are doing.

[Spur]

To each his/her own I suppose, but all consoles (especially these new and more complex ones) have issues.
But the Wii and PS3 are having failure rates at less then 1% while the 360 is having breakdowns around 30-33%. That is a massive, massive difference....so, I would say that no, not all Consoles are having the same problems as the 360.

I don't think its a coincidence that whatever 360 forum you visit....most of the threads whether on the hardware or regular forum deal with numbers members talking about their 360's failing.

[riceatusc]

yes the 360 has it's problems...maybe they should've tested it more like the ps3.....however the only thing i have to really say is that mine is fine and i'm sorry about yours

[SpuR48]

But the Wii and PS3 are having failure rates at less then 1% while the 360 is having breakdowns around 30-33%. That is a massive, massive difference....so, I would say that no, not all Consoles are having the same problems as the 360.

I don't think its a coincidence that whatever 360 forum you visit....most of the threads whether on the hardware or regular forum deal with numbers members talking about their 360's failing.

I don't think you can even include the Wii in that argument, because well, it's a piece of crap as far as GFX go. Last gen GPU and CPU = no heat. Heat is the root of all of the issues with M$, IMO. Don't get me wrong, it's fun, but the 360 and PS3 are in their own league. At the moment, PS3 has no issues, but as I was referring to earlier, all it takes is one mal-coded patch or firmware update and Sony is in a world of shit, too. I don't think M$ realized that they were going to have these issues in the beginning, but they are taking the right step in the customer's eyes by being responsible manufacturer's and extending the warranty to 3 years. My only hope is that once my console breaks again (:lol:) that they'll give me a newer 65nm chipset.

[eat_sleep_breathe_USC]

I don't think you can even include the Wii in that argument, because well, it's a piece of crap as far as GFX go. Last gen GPU and CPU = no heat. Heat is the root of all of the issues with M$, IMO. Don't get me wrong, it's fun, but the 360 and PS3 are in their own league. At the moment, PS3 has no issues, but as I was referring to earlier, all it takes is one mal-coded patch or firmware update and Sony is in a world of shit, too. I don't think M$ realized that they were going to have these issues in the beginning, but they are taking the right step in the customer's eyes by being responsible manufacturer's and extending the warranty to 3 years. My only hope is that once my console breaks again (:lol:) that they'll give me a newer 65nm chipset.

How can you NOT include the Wii in this arguement? Sure it doesn't create as much heat as the PS3 or 360, but since when does that determine the fun of a console? The Wii is a fun system that, although not the advancement the others are, a very fun system. Nintendo has already said they hold gameplay high above graphics, as made obvious lately with great, original games. I have all three, and the 360 is far behind the PS3 and Wii.

The problem with the 360 is the lack of testing before the system came out. The reason the PS3 and Wii hardly break is because they were TESTED before they came out. Microsoft released it as quickly as possible in order to win the "first next gen console out" award. They are paying for it now, with dipping sales over a console that fails 1/3 of the time. There aren't many high selling products with that kinda failure rate, don't expect it to change with the 360.

[diehardgamecock]

dipping sells



i assume you meant "dipping sales"....



but is "dipping sales" an accurate statement? seems that every month the 360 is selling ok.....haven't seen any info regarding the sales slipping.

[eat_sleep_breathe_USC]

i assume you meant "dipping sales"....



but is "dipping sales" an accurate statement? seems that every month the 360 is selling ok.....haven't seen any info regarding the sales slipping.

I did mean sales, lol, and fixed it. But I have seen a few articles saying that they are shipping less 360s these days, one of them is floating around here somewhere, but am still waiting to hear from the official numbers for this month since the PS3 went up and the 360s warranty went to 3 years. What i've seen could be wrong, but I've seen a lot of them sitting at my local Best Buy and other places like that. I just find it hard to believe that Microsoft is going to continue to see good sales out of something that breaks 1/3 of the time.

[diehardgamecock]

i've seen a lot of ps3's sitting on shelves as well......i don't think it necessarily means that 360 and ps3 sales are slipping.

[eat_sleep_breathe_USC]

i've seen a lot of ps3's sitting on shelves as well......i don't think it necessarily means that 360 and ps3 sales are slipping.

When you are used to seeing no elites and very few of the others, to see more than 10 suddenly sitting out, when there are no PS3s sitting around you tend to wonder. I said earlier that I could be wrong, it just seems like there is a lot of negativeness toward the 360 these days. When you add that to plenty of consoles laying around your local electronics store, things tend to add up. I'm not saying the PS3 is selling that well either, based on your first comment, but they never had an amazing amount of sales. With the PS3 you tend to see none one place, and 5 somewhere else (which I've yet to figure out).

[sc455]

these stories about microsoft losing a quarters profit because of a hardware problem make me laugh..The Japanese took major losses on purpose with Televisions for YEARS. They look long term and realized that the profits werent there at the beginning but they didnt care..they wanted market share...Now they kick ass. If an american company loses just one quarter, or 3 months, they panic. The same with Japanese cars. They lost millions at the beginning but now they make a much better product because of R&D.

[Spur]

i've seen a lot of ps3's sitting on shelves as well......i don't think it necessarily means that 360 and ps3 sales are slipping.

With the latest price drop, that sight is becoming more uncommon.

[diehardgamecock]

i guess...


i still see them with the same frequency as i did before the "latest price drop"....maybe i'm just good at finding them sitting on shelves. who knows....

[Spur]

I doubt every store in the US has sold out. Nobody is saying it.

But the fact is...sales for the PS3 are well up since their price drop. Recently reported a 135% increase in sales in their Top 5 Major Retailers. Amazon and other sites had PS3 near the top for a few weeks.

Sales are increasing quite a bit.

Won't know exact sales until July numbers are released

[diehardgamecock]

congrats, then.


guess all that stock is gonna be worth a lot for you pretty soon.....8-)

[Spur]

If you want to loan me some money, I can buy some of that stock

[diehardgamecock]

nah....don't have any extra. gotta keep feeding my poker addiction...

[bjIII]

Oh well i was hoping mine wouldn't do it. I got three red bars i guess i'll be getting it fixed before sometimes soon...

[TheGuitarCock]

Hope so....good thing I got a PS3

[ultimatetailgater]

http://www.youtube.com/watch?v=hMenB9Ywh2Q

[Gamecock_Aholic]

dude thats gay. mine did it. dont be suprised if it takes four weeks to get back.

[carolinathru&thru]

That sucks dude. Hope that you don't have any trouble getting it fixed.

[CoverTwo]

Just sent mine off to be repaired Friday..

[lawdog100]

what the heck is a 360

[Spur]

http://weeklygeekshow.com/images/360dead.jpg

[MACXIMVS]

well what better timee to buy a ps3

[acjuf]

Mine failed recently also. No three red rings, but it freezes after a minute of playing.

I heard that 1 out of 3 XBoxes end up failing. That's an incredible rate, but I don't doubt it. Look how many people on this thread have had this happen to. XBox has egg all over their face from the mass number of faulty systems they have. To make up for it, all XBoxes have a 3 year warranty instead of the 9 months it origionally had.

Don't wait too long to send it in. They take 4-6 weeks to get back.

[JAYBEZ]

Mine failed recently also. No three red rings, but it freezes after a minute of playing.

I heard that 1 out of 3 XBoxes end up failing. That's an incredible rate, but I don't doubt it. Look how many people on this thread have had this happen to. XBox has egg all over their face from the mass number of faulty systems they have. To make up for it, all XBoxes have a 3 year warranty instead of the 9 months it origionally had.

Don't wait too long to send it in. They take 4-6 weeks to get back.


Yeah, that 1 and 3 number is way off and the majority of the post here are from PS3 owners that don't have games they could be playing.

Good luck with your system repair though.

[morgan n' 7]

I'm not a PS3 owner. I do have a friend who has lost Multiple 360's. He currently waiting on his new system.

[CockyBill]

Yeah, that 1 and 3 number is way off

It's actually spot on. I am on my 3rd and everyone I know is on at LEAST their 2nd.

Add in that you go to any XBox forum and the high majority of threads are about owners being pissed about their dead 360's. http://forum.teamxbox.com/forumdisplay.php?f=98

and the majority of the post here are from PS3 owners that don't have games they could be playing.

Outside of 2 posters, all I see are fellow 360 owners felling bad for a fellow RROD man.

[ultimatetailgater]

What ever the actual failure rate is, it's still wayyy to high. If it wasn't Microsoft wouldn't have spent a billion dollars to extend the warranty on it. Retailers are the ones who said the failure rate was so high. Why would they lie? Saying the 360 has a really high failure rate would only hurt their sales if anything they would say it is lower than it really is.

[bjIII]

3 to 4 Weeks???? I BETTER HAVE IT BACK BEFORE HALO 3 RELEASE DAMNIT. that is the only reason why even wanted a 360...

[nin_usc_freak92]

i have had my console since launch back in Fall of '05! and it hasn't messed up on me once! *knocks on wood!* and PS3 sucks.....no games....overpriced....etc etc. That's not to say that xbox 360 is just "OH SO GREAT!!!" either. Mainly the only thing holding it back is, of course, the failure rate.

[womfalcs3]

Yeah, that 1 and 3 number is way off and the majority of the post here are from PS3 owners that don't have games they could be playing.

Good luck with your system repair though.

Retailers say the X360 has a failure rate of 30%. I have 6 games on the PS3... with 6 more that I'm buying this year. The PS3 isn't overpriced... those who say that aren't knowledgeable about the features and/or the technology inside.

Yet another Kotaku editor has had his fail. Here's what he said about the repair service:

Eds Note: I just called consumer support, and they said it was going to be 2 or 3 weeks before they could fix it. The rep I spoke with said things were "backed up."
2 to 3 week is still decent compared to some people. I know people who have waited 6 weeks.

[USArmyCock]

im on my second, but i sold my first for beer money :)

[U-Dub Gamecock]

Well.. if yall would quit throwing the damn controller everytime to lose.. this would not happen!!

[serbob02]

I thought I had a good one but after 7 months mine died last week too. I sent it off on Friday. I really hope it doesn't take that long to fix because I need some college football.

[lawdog100]

Whatever happened to Sega Genesis? Kids today, with their game systems with all the buttons and things. Sigh......
:smoke:
(Yes, I'm getting old.)

[bjIII]

what the hell??? I put in the work order on their website last night, and i was supposed to get directions. I still haven't recieved anything like directions just a receipt?

Anyways, what do i have to do???

[Antiochus]

Launch day 360 still going strong. I guess we will see what Bioshock can do to it.

[FinchMcCrunkNasty]

trash it and try to find a PS2 - or as i call her, captain dependable, i buy 3 games a year(madden, ncaa, mvp) and watch all the dvds i want...no crashing! had her since the first year they came out

[SpuR48]

Launch day 360 still going strong. I guess we will see what Bioshock can do to it.

knock on wood, dude!!

bjIII, I'd call if I were you. At least you'll know by doing it that way. God knows how long it'd take by using their web service. Mine took 9 days from send off to getting it back. I was without my Xbox a whole 13 days. So, it's not too bad, but it's still a ridiculous hassle seeing as how I don't think I've heard of anyone's PS3 failing...

The 360 is just poorly engineered...

[serbob02]

what the hell??? I put in the work order on their website last night, and i was supposed to get directions. I still haven't recieved anything like directions just a receipt?

Anyways, what do i have to do???


it took about 1 1/2 days for them to send me all the info. If you put your order in, they will send you a box with shipping materials for you to send it to them. They should send you another email soon telling you about it.

[JAYBEZ]

Add in that you go to any XBox forum and the high majority of threads are about owners being pissed about their dead 360's. http://forum.teamxbox.com/forumdisplay.php?f=98



Well, I wouldn't expect people who enjoyed their 360 to be posted about being pissed off.

It is a common statistic that someone that is unhappy with service will tell 8 people about the experience, while someone with a good experience generally won't say anything.

He is the anomally I guess: I am very happy with my 360, an original launch that hasn't needed repair.

[CockyBill]

Well, I wouldn't expect people who enjoyed their 360 to be posted about being pissed off.

I wouldn't expect thousands of threads a month being posted about their 360 dying without thinking to myself "Wow, this is an absurd amount"

Understand the point about message boards being places of "vent" but that 360's forums have far passed that point.

Long time ago I might add.

Been a 360 owner since Day 1. Know all about it.

There is a thread on the 360 site dealing with the way the Wii, PS3, and 360 are built....it's sad to see even the fanboys of the 360 calling the 360 design faulty, pathetic, and error prone.

[bjIII]

i won't dispute anything about the design... But with gears of war, halo 3, bioshock. I think i still want my 360. i love xbox live

[CockyBill]

Oh, I want my 360 as well. I need XBox Live

But, fact is...360 was built poorly and many are paying for it at this moment.

Hopefully they learn from it

[bjIII]

knock on wood, dude!!

bjIII, I'd call if I were you. At least you'll know by doing it that way. God knows how long it'd take by using their web service. Mine took 9 days from send off to getting it back. I was without my Xbox a whole 13 days. So, it's not too bad, but it's still a ridiculous hassle seeing as how I don't think I've heard of anyone's PS3 failing...

The 360 is just poorly engineered...

yeah i checked it out they are sending me a box now...

[Gamecock_Aholic]

Well.. if yall would quit throwing the damn controller everytime to lose.. this would not happen!!



dude, lets be real. the situation is fourth and fifteen, your opponent goes for it. throws a hail mary in triple coverage and gets it! and you tell me im supposed to hold my controller in a staionary position!?

[bjIII]

yeah, i dropped the box and the 360 off the ups on gervais st. When i walked in the door the guys exact words were "Oh, i see you got a 360 for us". I was confused, but he said they have come to recognize the box that they send to you... He said they have seen like 25 or 30 just this month.

[FeartheSpur]

hell mine is screwing up now that i read this thread....It will not even cut on but i am not getting the ring of fire it is more like the black hole because it will not light up at all..........

[SpuR48]

hell mine is screwing up now that i read this thread....It will not even cut on but i am not getting the ring of fire it is more like the black hole because it will not light up at all..........

check your power supply. What color is the LED on it?

[theuscerock]

:sad:add mine to the list... got the red ring of death last night...

[akn4bkn]

Odd. My PS2 still works just fine, and I still have money in my pocket. The Man has forced you to upgrade! NCAA 08 is fun on 360 though, my buddy has one.

[bjIII]

got mine back yesterday... Well they sent me a new one or refurb which ever. Played gearofwar all day yesterday... Just in Time to practice for halo3!!!!!

[ColaCock]

Guys you need to seriously give up on the 360...invest in a reliable machine. You all just missed out on a deal, I sold my PS3 with games and extra controller to GamecockSkip and I bet he will be happy with it.

I never had one problem or glitch with my PS3 and for the ones that say it's expensive, I say that it is well worth it when you consider the time and frustration of sending in Xbox 3shitty after Xbox 3shitty. Do yourselves a favor.

[gamecockgal]

Ugh.. I have heard alot about the red ring of death.... it is happening WAY too much.

I am glad I don't have one. Never really had any desire to, either. I have a Wii, which ROCKS!

I didn't want a PS3 untill I was watching G4 and they were showing some of the games available for the PS3, like the one where you are a dragon rider. Sorry I cant remember the name. I think it was a one word title. But man, did that look SWEET!

[eat_sleep_breathe_USC]

Ugh.. I have heard alot about the red ring of death.... it is happening WAY too much.

I am glad I don't have one. Never really had any desire to, either. I have a Wii, which ROCKS!

I didn't want a PS3 untill I was watching G4 and they were showing some of the games available for the PS3, like the one where you are a dragon rider. Sorry I cant remember the name. I think it was a one word title. But man, did that look SWEET!

I'm assuming you're talking about Lair. I've heard it is fun to play, but is buggy as hell. It is supposed to be one of the best looking/sounding game on the PS3. I still haven't gottent o play it, but after the reviews I'm not sure I will be playing it anytime soon.

[theuscerock]

my ps2 died and sony didnt do squat for it...

just waiting on my box to send back the 360...sucks that i wont have it when I go pick up my reserved copy of halo 3...

[bjIII]

yeah, mine is acting up again. The dvd drive isn't acting correctly... I called up microsoft and chewed their ass out. The guy said if i send it in, i can get two free games and another free month of xbox live... I of course want to play halo 3 next week. So he said that he would put it on my account and call them back when it stops working completely. Ehhhh, at least they are fixing them, and i am going to get as he said "2 free game disks"

[Gamecockfreak]

I just requested my box today, this will be the 2nd time i've sent mine off. Sucks i can't play USC @ LSU. :mad:

[bigmuthafooka]

what kind of Xbox 360 do yall all have, like who all have the cheap one(no crome) and who does have the one with crome? anyone have an Elite or the special green 360?

[bjIII]

what kind of Xbox 360 do yall all have, like who all have the cheap one(no crome) and who does have the one with crome? anyone have an Elite or the special green 360?

there isn't one with chrome... you have the core, premium, elite, and the halo edition.

I have the premium... I bought mine last year before the elites came out...

[bigmuthafooka]

there isn't one with chrome... you have the core, premium, elite, and the halo edition.

I have the premium... I bought mine last year before the elites came out...

im talking about the premium, it has crome parts that the core does'nt have

[bigmuthafooka]

there isn't one with chrome... you have the core, premium, elite, and the halo edition.

I have the premium... I bought mine last year before the elites came out...

im talking about the premium one, it has crome parts that the core does'nt have

[womfalcs3]

my ps2 died and sony didnt do squat for it...

just waiting on my box to send back the 360...sucks that i wont have it when I go pick up my reserved copy of halo 3...

Sony has a standard 1-year warranty on all their PlayStation systems.

[bjIII]

im talking about the premium one, it has crome parts that the core does'nt have

i guess the dvd tray and the top of the hdd. I haven't looked that closely at a core.....

[theuscerock]

got mine back today!

[Spur]

got mine back today!

Keep us updated on when it breaks down next? 8-)

[SpuR48]

Keep us updated on when it breaks down next? 8-)

Probably around the same time the PS3 gets a decent exclusive ... 3 years?

8-)

Kidding obviously... :D

Although, I wouldn't be surprised if erocks did break down again soon, something tells me he's gonna be playing the crap outta Halo 3...

:woo:

[BleedinGarnet]

Lucky for me my 360 is kicking fine.

[Spur]

Probably around the same time the PS3 gets a decent exclusive...

Several weeks may be pushing it! :lol:

[WayzUp]

Lucky for me my 360 is kicking fine.
Ditto here...I haven't had one problem. As far as I know, my brother in KC is still using my original Xbox & it still runs like a champ too. I've heard all the stats on xbox failures so I must be one of the luckier ones cuz both of mine have worked pretty much flawlessly. The big controller on the original one's cord frayed where it met the controller itself but that's it....i'm not sure I'll ever be able to go back to wired controllers now.

[bjIII]

Probably around the same time the PS3 gets a decent exclusive ... 3 years?

8-)

Kidding obviously... :D

Although, I wouldn't be surprised if erocks did break down again soon, something tells me he's gonna be playing the crap outta Halo 3...

:woo:


you gotta love Halo 3... I don't even have enough time to play it like I would like to. HAHA, and i am already ranked at like 32 or something like that...

[Click Clack]

http://www.joystiq.com/media/2007/10/rrodcondolence.jpg

I have never had a problem with my 360, and I've had since launch day! But I don't like all of you guys saying the 360 is crap... It's the superior console, with an amazing warranty!

[YouCanNeverTell]

Ok this has been the strangest eight days.
1st last Monday (10-22) my 360 goes out for the 3rd time. So I'm super pissed. I call Microsoft and this when when the craziness begins. I call and I talk to a real honest to god english speaking person. I almost lost my mind. This was the first time that I have ever talked to anyone at microsoft and been able to understand every word. So, anyway, she takes my info and says she will ship me a box to send in my unit.
The crazy continues. I receive a box from fedex Wednesday (10-24). The first two times it had taken close to a week for me to get the box. To top it all off my girlfriend brings home the Wii that her mom bought for her little brother for christmas and tells me I can play it until my 360 comes back.
o I've been Wii'n it up and hadn't worried too much about my 360 or shipping it for that matter. Well today (10-30) I get a call from Microsoft. The same woman I talked to on the 22nd was calling to check on my unit because she noticed the tracking number wasn't showing it having been shipped. I almost hit the floor. You can't get customer service like that hardly anywhere now days. The fact that she was so actually worried about replacing my broken unit has really restored my faith in humanity...

[Sawyer]

I called Alamo rental car company to see about renting a car in Phoenix in December and actually talked to a person 1st and not a menu. I had a hard time understanding him, but at least there was no wait time and I talked to a person and not a menu. I know that a lot of companies actually outsource call centers overseas. So while we joke that we are talking to a non-American, the truth is that we actually are...

[ductman]

hey whats really fun is when u talk to people at aleinware computers lol.
they had me tearing my laptop apartand put it back together.after all that it still would not act right. so i did the right thing and had one of my nephews who both are puter nerds talk to them. when one of them got done talking to them, he about died lol. so he fixed it without their help. and not had a problem since lol. god its nice to have not one but 2 nerds. and the one that worked on it went to clemson.

[Ga_Gamecock]

thats good to hear.

dont call vonage, though.

you will want to rent a gun and buy a bullet.

5 hours of phone time and one bitch session later and they fianlly overnighted new equip.

and if you do call for support, immediately ask to be "reconnected to level 3 support" ... otherwise you will be outsourced to some non-english speaking techie a hemisphere away.

[horseshoefootball]

I was incredibly pissed when my 360 died, but when I got it back exactly two weeks later at no expense to me, I was more than okay with the service

[JAYBEZ]

I called Alamo rental car company to see about renting a car in Phoenix in December and actually talked to a person 1st and not a menu. I had a hard time understanding him, but at least there was no wait time and I talked to a person and not a menu. I know that a lot of companies actually outsource call centers overseas. So while we joke that we are talking to a non-American, the truth is that we actually are...

Being bought out by Enterprise does wonders for a company.

[Cockney]

if you send the 360 in you take your harddrive off right?

[YouCanNeverTell]

if you send the 360 in you take your harddrive off right?
Yea because they won't send your same unit back to you.

[JAYBEZ]

Yea because they won't send your same unit back to you.

My launch unit has been great to me, but I wouldn't mind having them send a black elite unit to me...

[YouCanNeverTell]

Me and you both brother. I wonder if they would let me throw some money in with my broke unit and get a elite? Haha

[YouCanNeverTell]

I am seriously just blown away by the service I have gotten from Microsoft. The same woman that I had spoken with the past two times called me today and left me a voice mail telling me that they have received my console. She also left me her extension, hours, and told me my reference number again. Either Microsoft is really concerned with getting these consoles repaired or she has a thing for daddy... Maybe I should call and tell her I got her message...

[SNEEZ]

b/c a company is trying to finf out if your screwing them you ahve newfound hope in humanity...i just lost all of my hope in humanity

[acejrock]

i have had to call microsoft a few times because i am the IT guy for my job and they are one of the better companies i've delt with customer service wise.. linksys on the other hand booo...

[JAYBEZ]

I am seriously just blown away by the service I have gotten from Microsoft. The same woman that I had spoken with the past two times called me today and left me a voice mail telling me that they have received my console. She also left me her extension, hours, and told me my reference number again. Either Microsoft is really concerned with getting these consoles repaired or she has a thing for daddy... Maybe I should call and tell her I got her message...


You should call the customer service line and say you would like to file compliment for her.

Some companies reward employees when they get good reports. That reward help promote the correct service attitude. That way maybe we can get more people like her.

[Cockney]

How long does it take the box to usually get to your house for you to ship it off?

How long does it take to get it back?

I have to send it off to get it repaired because i am getting "This Disc Is Unreadable" on all my games after about 20 minutes of play. I get random red rings of death too, but they go away. Its weird. But hey they said they would fix it for free..ssooo

Anyway, how long will it be gone for?

[YouCanNeverTell]

From my experiences it has been a week to 2 weeks from the time it reaches the repair center.

[GamecockFan7689]

I just sent in a repair request for my 3rd Xbox 360 that got the red rings on Tuesday of last week. A box was shipped out right away and arrived at my apartment on Monday of this week. I took it to the UPS store that night before the truck came by there and it arrived in McAllen, TX where their hub is earlier today and was delivered. Hoping to get a 360 back early next week if they ship one pretty quickly like they did the previous two times.

[nin_usc_freak92]

man, it sux that a great system like this causes stress on soo many customers due to faults. i'll admit i'm a microsoft fanboy (although i like apple, just hate sony), but man am i lucky that my LAUNCH console actually isn't faulty and still going strong!

[Cockney]

yeah i have a 360 manufactured in Nov 05, so i knew it would happen eventually. i dont have a constant red ring of death, but it does happen often (its random), and combine that with constant "disc is unreadable" error. so i thought since i didnt have a definitive red ring of death that they would charge me to fix it, but they told me to send it in for free

[JAYBEZ]

So, anyone have that customer support number for Microsoft?

My launch system appears to be on its last legs. It has faught so hard these years. Endured hardships that lesser 360's crumbled under. But the Red rings of death are on the doorstep and the idiot builder only put one door in this house...

I am not mad. Proud actually that it has stayed alive this long. Hopefully it will be back before Mass Effect comes out...

[Cockney]

mine is one step away from dying completely too. ive had numerous red ring of deaths that have went away, but i cant play any game more than 20 min without getting a disc is unreadable error...so i called microsoft and they said they would fix for free! hopefully it wont take more than 2 weeks to get it back after i send it off.

18004MYXBOX is the number you are looking for.

[bwilly20]

has anyone had or heard of someone having the "rings" on their elite yet???

[bwilly20]

has anyone had or heard of someone having the "rings" on their elite yet???

i asked this in another thread too, then i remembered this one...just curious as to how much life im gonna get out of it...

[FeartheSpur]

guys mine will not read a disc at all it will not do anything what do i need to do....and to send it back what do i need to have when i call because i dont have enough patience for some of this stuff...

[Cockney]

i have seen some people say they have gotten the rings on their elite.

[Cockney]

fearthespur all you need when you call is your 360 serial number its the 12 digit number on the back, i think it is also in your USC slot

[JAYBEZ]

Depends. The systems they are producing now have new chipsets and designs. Some of the original elites may have problems, but the new ones shouldn't.

Could really tell you though. I havn't heard anything.

[bwilly20]

Depends. The systems they are producing now have new chipsets and designs. Some of the original elites may have problems, but the new ones shouldn't.

Could really tell you though. I havn't heard anything.


GREAT!!! since i bought mine on release day....wait, that's not great......:-x

[SpuR48]

I'm sure there is a way to tell what CPU you have without opening it, but I'm not sure how... lol

If you have the newer 65nm chipset, you should be A-OK.

[FeartheSpur]

call what number??? 1 800 4 MY XBOX???

[YouCanNeverTell]

call what number??? 1 800 4 MY XBOX???
Yea

[Cockney]

Well I'm shipping off my 360 today for repair, i hope it is quick because I just bought Call of Duty 4 (last week) and Assassins Creed (yesterday). I was usually able to play it some (bout 40 minutes) before it stopped reading the disk, now I'm lucky to get 20 minutes out of it...so it is time for it to go.

and by the way CoD4 and Assassins Creed both are kickass games, too bad I can't play them for another 3-4 weeks....

[JAYBEZ]

Say a few words and send it on it way.



Ashes to ashes, dust to dust....

[FeartheSpur]

does it cost anything to get it repaired??

[JAYBEZ]

no, microsoft has an extended warranty that covers all repairs and shipping for hardware failure.

[2000grad]

I heard that Microsoft was tinkering with building a car but every test run, it crashed.

[JAYBEZ]

yep, that was a good one. I remember a laughing at it 4 years ago...

[2000grad]

Yeah...scraped the bottom of the barrel for that one

[Gamecock_Aholic]

well, i remember how miserable i was when i didnt have my xbox for those 4 weeks. it was terrible.

[bjIII]

thats why i will stick with Sony

thats ok, have you seen the reports that now Sony says that they refuse to fix their consoles because they have some dust in them.... If i see the link again i'll post it.

[GamecockFan7689]

I'm currently awaiting my 4th 360 rght now. It's really getting ridiculous this time though. I called earlier this week to check status because the online status thing wasn't working right and they tell me it would ship out by the end of the week. I called today to check and the guys tells me now it should ship out by the 25th, and arrive no later than December 3rd. I'm just glad I have Super Mario Galaxy to take up some time right now.

[Spur]

thats ok, have you seen the reports that now Sony says that they refuse to fix their consoles because they have some dust in them.... If i see the link again i'll post it.

This all started due to one person who has an absurd amount of dust in his PS3. http://gear.ign.com/articles/835/835528p1.html

Everyone that keeps their machine in one spot will garner some sort of dust and my PS2 lasted years with a lot of dust.

It really isn't a big deal unless you take terrible care of your PS3

[JAYBEZ]

This all started due to one person who has an absurd amount of dust in his PS3. http://gear.ign.com/articles/835/835528p1.html

Everyone that keeps their machine in one spot will garner some sort of dust and my PS2 lasted years with a lot of dust.

It really isn't a big deal unless you take terrible care of your PS3

You mean you aren't supposed to regularly feed dust clumps into the intake fan?

I thought that was what they ate when the dual core was hungry.

[YouCanNeverTell]

I'm currently awaiting my 4th 360 rght now. It's really getting ridiculous this time though. I called earlier this week to check status because the online status thing wasn't working right and they tell me it would ship out by the end of the week. I called today to check and the guys tells me now it should ship out by the 25th, and arrive no later than December 3rd. I'm just glad I have Super Mario Galaxy to take up some time right now.
They called me yesterday to tell me that they were finished with mine (also my 4th). They only had it about 9 business days. They gave me the tracking number for UPS. They are shipping it 3-day so it should be here this weekend. When did they get yours. The women that I talked to told me that the "repair process" would be a max of 12 business days.

[SpuR48]

This all started due to one person who has an absurd amount of dust in his PS3. http://gear.ign.com/articles/835/835528p1.html

Everyone that keeps their machine in one spot will garner some sort of dust and my PS2 lasted years with a lot of dust.

It really isn't a big deal unless you take terrible care of your PS3

I saw pics of that thing... good Lord. I don't think he was taking terrible care of his PS3, I think he was taking NO care. I mean seriously, does the guy live in a saw mill? How do you acquire that much dust in such a short period of time. The damn thing hasn't been out THAT long... jeeez

[Will4144]

What's everyone's gamertags?

Gamertag: Will Metropolis

[SpuR48]

http://www.cockytalk.com/showthread.php?t=41826

Check that thread, just about everyone here has posted their Xbox/PS3 gamertags.

:D

[WayzUp]

Just FYI from a popular opinion on another board....if you keep the power brick off the floor, free of dust and as cool as possible you won't see the ROD. My setup at home forces me to put the brick on a milk crate behind my TV so it doesn't just hang in space & I've never had a problem. From what I read, it seems the people having the ROD problems are those who have the brick on carpet or on the floor where it collects more dust. Not sure how much of a reach this theory is but like I've said, I've never had a problem & it could be cuz I've never had my power brick on the ground.

[JAYBEZ]

Just FYI from a popular opinion on another board....if you keep the power brick off the floor, free of dust and as cool as possible you won't see the ROD. My setup at home forces me to put the brick on a milk crate behind my TV so it doesn't just hang in space & I've never had a problem. From what I read, it seems the people having the ROD problems are those who have the brick on carpet or on the floor where it collects more dust. Not sure how much of a reach this theory is but like I've said, I've never had a problem & it could be cuz I've never had my power brick on the ground.

maybe, I guess. I have had my system since launch, the brick has always been on the floor, and I didn't have any trouble till it kicked the bucket all of a sudden friday.

[SpuR48]

Just FYI from a popular opinion on another board....if you keep the power brick off the floor, free of dust and as cool as possible you won't see the ROD. My setup at home forces me to put the brick on a milk crate behind my TV so it doesn't just hang in space & I've never had a problem. From what I read, it seems the people having the ROD problems are those who have the brick on carpet or on the floor where it collects more dust. Not sure how much of a reach this theory is but like I've said, I've never had a problem & it could be cuz I've never had my power brick on the ground.

I suppose it could be a combo of things. I've had only one failure (which is too many) and I keep my brick off the floor on top of the first shelf of my entertainment center. I think alot also has to do w/ how well the Xbox can breathe. Alot of ones I've seen mess up were crammed in small spaces. Not all cases, obviously, but a good few.

[GamecockFan7689]

They called me yesterday to tell me that they were finished with mine (also my 4th). They only had it about 9 business days. They gave me the tracking number for UPS. They are shipping it 3-day so it should be here this weekend. When did they get yours. The women that I talked to told me that the "repair process" would be a max of 12 business days.

They got mine on the 10th I believe it was. That means it would be 16 days until the 26th so I kind of was disappointed about that. I called today just to see if I would once again get a different answer this guy tells me it should ship out by Monday or Tuesday of next week. It seems you get a different answer everytime you call to check status. I hope it really is shipped out by then. Guess I will get it next Friday if it ships early week.

[Cockney]

Now that my 360 is on its way to tex-ass i have nothing to pass the "boring times". looking at the boxes of CoD4 and Assassins Creed as i walk by my DVD shelf doesnt help either!

[FeartheSpur]

where do i need to send mine to to get repaired? do i have to get a number from Xbox?

[JAYBEZ]

We can race. I sent mine in for repair on Friday. Lets see who gets theirs back the quickest...

[JAYBEZ]

where do i need to send mine to to get repaired? do i have to get a number from Xbox?

Call 1-800-4my-xbox and tell them your xbox is broken.

They will send you a postage paid box to send teh 360 back in.

[FeartheSpur]

thanks

[Cockney]

ok jaybez, youre ON

[Cockney]

mine just arrived in texas, wonder how long it will take them to send it back

[FeartheSpur]

how long does it take to get that box to send it back once you call?

[JAYBEZ]

I called on friday morning; UPS delivered the box monday afternoon.

[Cockney]

does microsoft usually hold the 360s for before they send it back? mine arrived there on the 20th, and with thanksgiving and sundays i can understand blah blah blah, but in yall experience how long did it take

[GamecockFan7689]

does microsoft usually hold the 360s for before they send it back? mine arrived there on the 20th, and with thanksgiving and sundays i can understand blah blah blah, but in yall experience how long did it take

My first two times it was sent out like within 2 days after it was received. However, my last one which I just got back arrived there on like November 10th and didn't ship out until like November 21. So it's really a difference in time. It should take no longer than 2 weeks though.

[YouCanNeverTell]

I think the held my last one about a week and a half before they shipped a new one to me.

[FeartheSpur]

how long does it take to get the box once you call for a repair?

[JAYBEZ]

does microsoft usually hold the 360s for before they send it back? mine arrived there on the 20th, and with thanksgiving and sundays i can understand blah blah blah, but in yall experience how long did it take

I think I sent my in the same time you did. I called and got a status yesterday. When they said the repair was complete, I asked for a tracking number.

UPS says it should be delivered home today.

So the whole process took about two weeks... or less

[Gamecock_Aholic]

it took mine about 3 weeks, they just ended up giving me a new replacement one.

[JAYBEZ]

it took mine about 3 weeks, they just ended up giving me a new replacement one.

You must have really worked the one over!... You didn't shower with it, did you?

[Gamecock_Aholic]

You must have really worked the one over!... You didn't shower with it, did you?


thought about it...but no, i just put in a lot of hours i guess

[Cockney]

nice, i called and got my tracking number and i will have my 360 back tomorrow afternoon! that was quick. i just shipped it off on the 16th

[Cockney]

Got my 360 back today, was happy of course. Plug it up, pop in Assassins Creed...play it for 10 minutes then BOOM "This Disc Is Unreadable". The same problem I sent it in for. What the hell did they fix? Nothing. Microsoft blows asshole.

[carolinakid104]

amen, sony 4 life

[FeartheSpur]

damn i hope mine gets fixed same thing mine was doing

[Mozer]

That's a relief...I thought it was gonna be some stupid rant about how the bottom fell out this year, Spurrier is going somewhere else, Blake isn't any good, no bowl game, we are gonna be horrible next year, blah blah blah

[Cockney]

guess i gotta spend $350 on another one

[diehardgamecock]

That's a relief...I thought it was gonna be some stupid rant about how the bottom fell out this year, Spurrier is going somewhere else, Blake isn't any good, no bowl game, we are gonna be horrible next year, blah blah blah


yeah....or maybe a rant about how we have only won 8 of the last 32 games vs. clemson, haven't beaten them back to back in 37 years, or the fact that we haven't beaten them at home but once since 1987 (20 years).

stats suck.

:thumbsup:

[Spur]

You call Microsoft back?

[Cockney]

no because i dont feel like sending it off again and probably them making me pay $100 to fix what they should have fixed in the first place.

ill just buy a new one so i can make sure i wont have any more problems

[diehardgamecock]

no because i dont feel like sending it off again and probably them making me pay $100 to fix what they should have fixed in the first place.

ill just buy a new one so i can make sure i wont have any more problems




i seriously doubt they are gonna make you pay....i'd certainly call them before i spent another $350.

[JAYBEZ]

no because i dont feel like sending it off again and probably them making me pay $100 to fix what they should have fixed in the first place.

ill just buy a new one so i can make sure i wont have any more problems

Call them back. They will repair the system if it is broken.

I got mine back as well... Sorta. They didn't send my old one back, they sent a brand new one to me. It is a lot quiter.

I played two games of NCAA and the first couple levels of Mass Effect. All very smooth. Hopefully it stays that way.

[JAYBEZ]

They also gave me a 1 month x-box live subscription. That was an added perk that I probably didn't need, but will easily accept.

[Cockney]

damn they gave you a brand new one?

[diehardgamecock]

damn they gave you a brand new one?




dude, you need to call them again....


do you honestly think they are not gonna make things right with all the bad press they have gotten about the failure rates?

[dcats7125]

If you buy your 360 from Best Buy, get their warranty. 50 bucks for 2 years. My 360 died about 3 weeks ago, and took it to the Best Buy here in Rock Hill and not only did they give me a new one, but gave me the Halo 3 edition. I love it.

[JAYBEZ]

damn they gave you a brand new one?

Yeah, I was expecting to just get my repaired version back, but this sucker is brand new. (not the whole box and everything that you would find in a store, but the console that they sent back in the coffin is brand new) It had the little plastic/latex covers over the silver and sensor areas. Then I had to do the general setup stuff when I turned it on.

The weird thing is, I think it is an upgraded chip set as well.

This weird HD promo thing pops up now before playing any EA sports games. It never did that before.

They must have been so surprised to see a launch system that lived this long that they rewarded me with a new one. That or I just completely destroyed the other one beyond repair.

[Spurred4Life]

when I got mine back it was a brand new one..... all in all I really do liek the 360, I'm not that big on sony's controllers.

[WayzUp]

If you buy your 360 from Best Buy, get their warranty. 50 bucks for 2 years.
Or you could just register your box when you get it and get 3 years no questions asked from Microsoft for free.

[dcats7125]

Or you could just register your box when you get it and get 3 years no questions asked from Microsoft for free.

I thought you got that automatically? I know I got one for 2 years when I bought it and received another year because of it was made with the other faulty systems. Buying the Best Buy warranty saves you the time of having it sent off to Microsoft to have them fix it. Just my opinion though.

[TheGuitarCock]

Wow. I'm so glad I got a PS3. :grin:

[JAYBEZ]

Wow. I'm so glad I got a PS3. :grin:

Yeah, one day you will have some games to play on it... whenever they come out with something decent.

[Cockney]

mine is also a launch 360, im going to call em back later on though..wish i would have gotten a new one!

[FeartheSpur]

question for anybody that can help: How do i know when my xbox will be sent back to me??or does it just show up???

[WayzUp]

Buying the Best Buy warranty saves you the time of having it sent off to Microsoft to have them fix it. Just my opinion though.
I'm pretty sure the wait time is the same cuz Best Buy just sends 'em in too, I'm sure. They don't fix 'em themselves so I would think they have to send it in unless their warranty allows for you to just swap it out for a new one? If their warranty has any wait time at all involved, you're giving them money to do what M$ already does for free & you don't have to drive to their store to pick it up cuz it'd come straight to your house. And with Best Buy's shady practices, I wouldn't want anything to do with them playing middle man for stuff like that. I'd rather handle that myself but to each their own...

[1SCFanInPAUntilNow]

I Got My 360 For Christmas Last Year And Its Only Frozen A Few Times And Never Had The Red Lights. Its Waiting For December 26, 2009 When My Warrenty Is Over And Then It Will Blow :thumbs:

[WayzUp]

I Got My 360 For Christmas Last Year And Its Only Frozen A Few Times And Never Had The Red Lights. Its Waiting For December 26, 2009 When My Warrenty Is Over And Then It Will Blow :thumbs:
Keep the power brick off the floor/carpet and give the console itself room to 'breathe' if you don't already. Another thing is make sure you don't have it plugged into a surge protector cuz that's been an issue for the red ring of death too. The power brick is a surge protector in itself so plugging it into another one actually does more harm than good, from what I've heard.

Overheating is what you want to avoid at all costs for 'older' 360's.

[FeartheSpur]

question for anybody that can help: How do i know when my xbox will be sent back to me??or does it just show up???

[JAYBEZ]

You can all the 800 number and get and get a status update.

If you really want details. Ask the rep for a UPS tracking number.

[seksisbad]

Well i've got an even better story!

First my 360 died, then it was replaced. And then, it was stolen, along with halo 3 and bioshock! Now I have games, but no console!

A sad tale, indeed.

I'm thinking of getting a wii.

[SpurOwnsPhill]

not that it will get me anything but I sent this after my 5th xbox 360 crashed......

I am contacting you becuase I do not know who else to contact. I have been a customer of Microsoft XBOX since the initial launch of the xbox 360. Since that time I have been amazed at the gameplay and graphics of this new system. However those feelings of amazement have been replaced with frustration as my 4th or 5th (can't remember which) xbox crashed over the holiday. I am very unsatisfied with the product that I spent so much money on. I am even more unsatisfied with the customer service that I have received and the prolonged time it takes to "fix" my xbox 360. The most frustrating thing about it all is that everytime I get a console back from the repair center is that I never have fun playing it because I know that it will inevitably crash again. Everytime I turn the console on I am left wondering if this will be the time it crashes.
I am very unhappy with customer service. I do not think that I have ever been able to speak with anyone that I could understand, or that spoke great English. I can also tell that the person on the other end of the line is just reciting prewritten sentances to all of my concerns. The conversation is always pointless as these "customer service" people never know what they are talking about, nor do they have the authority to do anything about my problem.
This is what I would like to get out of xbox. I would like a refund for my xbox 360, I would then take that refund and go buy a brand new xbox 360 which I could buy a protection plan for. By doing this I could just take the xbox back to the store I bought it from instead of having to deal with poor customer service. If you have a better solution I would be happy to hear it. I look forward to hearing from you soon.

[Sleeping Giant]

I am glad I got the $29 warranty from GameCrazy in Columbia. The warranty I got piggybacks the XBox warranty which means that for fours years I can take my box back to Gamecrazy and get another "brand new" one that day.

[eat_sleep_breathe_USC]

Ever since mine crashed, I have never looked at my xbox 360 the same. I now too wait for it to crash every time I play it. Every rumble, shutter, or buzz coming out of my xbox sounds like a death rattle.

I'm only on my second xbox and can only imagine what being on the 6th(counting the one that will inevitably be coming) is like.

Good luck. I can only hope that they fix this for you. If the PS3 didn't have a few problems (not as big a library, internet service, etc.) I think they could completly convert some of the xbox kids who are on their 3+ xbox 360 to the PS3.

[mpilot0705]

It must be something that you are doing. Do you have it in a well ventalated area or is it in something with the doors closed, etc. I have had mine since november and it rarely cuts off. My friend has had his since the first launch day and leaves it at least 5 or 6 hours every day (most days more) and has never had a problem.

[sc455]

i dont play these games. i volunteer many distinguished charities to make my life complete. i would feel empty inside if i knew i wasted time on a game when someone was starving in china. psyche

[eat_sleep_breathe_USC]

It must be something that you are doing. Do you have it in a well ventalated area or is it in something with the doors closed, etc. I have had mine since november and it rarely cuts off. My friend has had his since the first launch day and leaves it at least 5 or 6 hours every day (most days more) and has never had a problem.

Gaming systems shouldn't have to be "specialy ventilated". It is a system flaw in the way they made the system. For one, half the vents are on the bottom, unless you have it sitting tower style then they are worthless. They apparently bother to test the fact that prolonged gaming (what most of us do) isn't good for the system because the chip overheats. It's a flawed system with good ideas, but its from Microsoft which means it is buggy and not well thought out (look at Vista).

I own all three systems and I don't game on my 360 much anymore cause if it is on two systems then I'm going to get it for another system. I don't wanna lose my system because I played for more than five minutes. Even worse, before they noticed that 33+% xbox 360s broke it would have cost me 80 dollars to fix their flawed system.

Nobody would buy from a car company if 1 out of every 3 cars broke down before the warranty (or within the first year). Why put up with it?

[TheGuitarCock]

i dont play these games. i volunteer many distinguished charities to make my life complete. i would feel empty inside if i knew i wasted time on a game when someone was starving in china. psyche

:-x Not Cool.

[diehardgamecock]

It must be something that you are doing.




that's not accurate.



i am on my 5th xbox360 and i know perfectly well how to handle video game systems.

it's not the user, it's the product.








and yes, i love my 360.....wouldn't trade it for any other system out there. that's why i've gone back for the 5th one....and why i'll go back for the 6th one if this one dies.

[SpurOwnsPhill]

It must be something that you are doing. Do you have it in a well ventalated area or is it in something with the doors closed, etc. I have had mine since november and it rarely cuts off. My friend has had his since the first launch day and leaves it at least 5 or 6 hours every day (most days more) and has never had a problem.

Yeah ther is no way that is it, my box sits upright on its own table in open space. It also has a table fan that blows on high constantly to try and keep it cool. I only play it about an hour at a time because I am so scared of it crashing. I swear everytime I turn the thing on my butthole gets about the size of a decimal point. It just is no fun to play when you are worried constantly about it crashing and losing it for over a month.

[Cockney]

well i just sent my xbox in for repair for the second time after they failed to fix my "disc is unreadable" error i get every time i play a game for more than 15 minutes. if it isnt fixed this time i will definitely give them an email or call expressing how i feel.

[IBleedGarnetandBlack]

Still on my first which i bought summer of 06. knock on wood!

[SpurOwnsPhill]

Knocking on wood is not going to help a poorly made product. I hope yours never ever has a single problem! But coming from myself and everyone i know that has a 360, it crashing is all but inevitable.

[Spurred4Life]

I actually didn't have that big of a problem with my sbox. it borke they fixed it pretty easy.

[SpuR48]

Has anyone with all of the original packing tried to take their 360 to like wal-mart or something and exchange it for an elite or newer 65nm chip? I know they took my nearly 8 month old wireless adapter, but AFAIK they dont' scan the serial numbers on the adapters. I'm fairly sure they keep up with serials on Xbox 360's. If they do keep up with them, then I guess they wouldn't take my 360 back, because I don't know where the hell it came from, lol.

I got a completely different one back after I sent in my first one.

[Gamecock_Aholic]

ive only had mine break once, and they sent me a new replacement xbox. but im sure something will go wrong with this though, thats my luck.

[FeartheSpur]

ive only had mine break once, and they sent me a new replacement xbox. but im sure something will go wrong with this though, thats my luck.



same here

[ShutTheSuccop]

I know that you guys have this love affair with xbox, which I can understand...however, by continuing to buy the games and put up with their crap, then the problem will never be fixed...If I had something break on me more than once, I would look for something else...btw who ever said that they would rather give their time to helping charities, think about this...xbox is made by MS and bill gates owns MS and Bill Gates is one of the biggest philanthropists in the US (world). If you don't like video games, stay the hell out of a VG thread

[hardcock2]

my cousin has had one since day one and plays it non-stop...and i don't think he's had any problems with his.
i wonder if turning it off and on 'too much' may have something to do with it....kinda like cranking a car causes most trouble because in a vehicle that's when it's most vulnerable.

i guess what i'm getting at is just leave it on for extended periods even if your not playing since people playing for 5+ hours a day don't seem to have any problems....like my cousin.


p.s......i'll just stick with my ole PS2....i'm done buying consoles, and games for the most part.

[eat_sleep_breathe_USC]

i wonder if turning it off and on 'too much' may have something to do with it....kinda like cranking a car causes most trouble because in a vehicle that's when it's most vulnerable.

Every other system that has ever existed has never needed special treatment to play the system like the 360 is requiring. It is just a system flaw. When I was a kid I played the hell out of my playstation, playstation 2, gamecube, nintendo, genesis, etc. and nothing happened to them. I had a playstation that was broken out of the box but after returning it I never had a problem.

Now that I've graduated college I barely get a chance to play it and even that killed the 360. My PS3 and my Wii have both lasted longer than my first 360. It actually sat there in a carrying case for atleast 6 months (cause I refused to pay the 80 dollars) until they extended everyone's warranty. I just didn't think it was my job to pay for microsoft's mistake, and was prepared to just brick the stupid thing and trade in my games eventually. If it wasn't for a 3 year warranty extension, they would have lost me completly as a customer.

[Spur]

If it wasn't for a 3 year warranty extension, they would have lost me completly as a customer.
I have heard that so many times I have lost count.....

Will be interesting to see what happens when those 3-year warranty's start expiring

[kickerspl20]

ps3 ftw. nothing can touch it in quality

[ultimatetailgater]

ps3 ftw. nothing can touch it in quality

Seriously lol. What good are all those 360 games if you spend 70% of the time waiting for your 360 to be replaced for the 5th time.

[USCocks3]

Someone on here that's more in the know can answer this I'm sure...I bought a 360 this past July, what's the warranty deal with it?

And I haven't had any problems with it so far, knock on wood, other than a few occasional "disc unreadable" messages that have been pretty few and far between. Thanks.

[ultimatetailgater]

great... another thread get burried in a general subject topic. I know the mods are trying to keep things organized but its annoying when you're following a topic and this happens. I can see how it might relate to the 360 dying thread but it was more about someone's specific letter to M$ not a 360 dying in general

[eat_sleep_breathe_USC]

Someone on here that's more in the know can answer this I'm sure...I bought a 360 this past July, what's the warranty deal with it?

And I haven't had any problems with it so far, knock on wood, other than a few occasional "disc unreadable" messages that have been pretty few and far between. Thanks.

Well it comes now with a 3 year extension to your warranty for the 3 red rings of death issues only. Everytyhing else is covered in your regular warranty (I can't remember what that is). If you are having disc unreadable issues I would almost be tempted to call them about that and make sure it isn't going to completly crap out on you when your warranty is done. The disc unreadable is another issue that they have been having, but nowhere near as bad as the 3 rings, that somehow has been swept under a rug.

[sc455]

:-x Not Cool. everyone but u knew that was a joke.

[Spur]

great... another thread get burried in a general subject topic. I know the mods are trying to keep things organized but its annoying when you're following a topic and this happens. I can see how it might relate to the 360 dying thread but it was more about someone's specific letter to M$ not a 360 dying in general
Oh well, that is how we are going to do it here.

[gamecockpride]

my 360 just started freezing alot and when it freezes it has a red checkerboard pattern over the screen, i googled and found out the hardware is failing so i am about to get the red ring :( anyone know how long it takes to get ur 360 back from microsoft? i havent sent mine yet though

[YouCanNeverTell]

my 360 just started freezing alot and when it freezes it has a red checkerboard pattern over the screen, i googled and found out the hardware is failing so i am about to get the red ring :( anyone know how long it takes to get ur 360 back from microsoft? i havent sent mine yet though
About two weeks for the whole thing. They will ship you an empty box for you to ship the unit to them then they will send you a replacement unit. It takes about two weeks from the time you make the call to get your replacement unit.

[Jolly Roger]

My launch 360 is still running stroing. It is being played constantly by someone and is often left on downloading stuff. It is loud as hell sometimes but I havent got the 3RL yet. As long as they fix it for free if/when it does, I don't mind.

[Brinkley_Bulldozer52]

My launch 360 is still running stroing. It is being played constantly by someone and is often left on downloading stuff. It is loud as hell sometimes but I havent got the 3RL yet. As long as they fix it for free if/when it does, I don't mind.

Mine as well, never had a problem. Used to have a PS3, it sucked, and I traded it in.

Overrated, cheap Blu-Ray Player

[IBleedGarnetandBlack]

anybody got the unplayable disc at the dashboard for everything, games and DVDs, is there a fix?

[evattman]

I have a 360 and have never had a single problem (knock on wood) It is a newer one though. There are days that it gets played ALL day. I'll play it and pause it for a while and at night I'll watch a DVD or 2. I guess we'll see how long it lasts.

[TheManInBlack]

My 360 just died about a month and a half ago. It took 3 weeks total, from the minute I placed the call until it showed back up on my doorstep. It wasnt replaced - it was repaired. Red rings of death.

[Sleeping Giant]

thats why i will stick with Sony

try playing online w/455,000 people in 1 game w/sony. i'm sorry u can't:woo:

get the $29 warranty!

[FoghornLeghornCock]

Inside Source Reveal the Truth About Xbox 360 "Red Ring of Death" Failures
http://blog.seattlepi.nwsource.com/digitaljoystick/library/RedRingofDeath.jpg
The Xbox 360 "Red Ring of Death"

Since it's launch in Fall of 2005 Xbox 360 systems (http://www.8bitjoystick.com/archives/jake_review_xbox_360_videogame_system.php) all over the world have had major hardware failure problems resulting in millions of costumers having to mail their Xbox back to Microsoft. No one really knows what has been causing these problems since the official lines never divulged the specific problems or rates of failure. All a person has to do is to press the power button on their Xbox 360 and there is a chance that it will just up and fail to boot up and shine the "Red Rings of Death". Microsoft decided to extend the warrantee for the Xbox 360 (http://www.8bitjoystick.com/archives/jake_the_red_ring_of_death_rings_for_ye.php) but the cloud of fear and uncertainly still hang around the game system. This past week I met and interviewed an individual who has worked on the Xbox 360 project for many years and they had some things that they wanted to get out into the public. I have the fullest confidence in the integrity of this confidential source. While respecting and protecting their rights we were able to have an in-depth interview of working in the Xbox project and just how things progressed to this point. Just keep in mind that a while back I broke the story that Bungie was leaving Microsoft (http://www.8bitjoystick.com/archives/jake_bungie_leaving_microsoft_you_heard_it_here_fi rst_folks.php) and had all the details a full week before the official PR announcement (http://www.8bitjoystick.com/archives/jake_bungie_officially_an_independent_game_studio. php) Once again I have a confidential source from inside Redmond and I't all checks out to me.
Now on to the Interview: This interview in dated Jan 17 08 here is the http://blog.seattlepi.nwsource.com/digitaljoystick/archives/129866.asp

[horseshoefootball]

now far be it from me to go out on a limb defending microsoft (the hardware failure rate is ridiculous, and the only saving grace is that I didn't have to pay to have mine fixed and i got it back in two weeks), but I do know that what you posted is from an unreliable source.

It's a reader blog, so the newspaper didn't actually write it, they just host random blogs. Not that it's not true, but in the end, it's just a random dude with no affiliation to the paper posting something.

[FoghornLeghornCock]

now far be it from me to go out on a limb defending microsoft (the hardware failure rate is ridiculous, and the only saving grace is that I didn't have to pay to have mine fixed and i got it back in two weeks), but I do know that what you posted is from an unreliable source.

It's a reader blog, so the newspaper didn't actually write it, they just host random blogs. Not that it's not true, but in the end, it's just a random dude with no affiliation to the paper posting something.
Actually I intend to buy an XBOX 360 because I like their games better. As you say though take it for what it is worth I have no way of knowing. I bought an original XBOX that had the problem with it's DVD player that caused me not to be an early adopter for an XBOX 360. I only gave the link because I got it off a site that did talk about Bungie leaving Microsoft and it proved right so I provided this link with no agenda on my part at all. I found it at planet XBOX 360 here http://www.planetxbox360.com/index.php/articledetails/show/3311

[ultimatetailgater]

Busted

Xbox 360 team skipped quality testing of console to beat Sony to market
http://www.dailytech.com/Microsoft+Insider+Xbox+360+Team+Aware+of+Hardware+ Flaw+Prior+to+Launch/article10434.htm

[Order 66]

I just had my Halo edition go E 68 on me. This is the thrid time. I do have the best buy warranty....so I should be able to take it back and get one with the newest build date, right?


If I didn't have so much money tied up in this POS system, and the games were better....I'd buy a PS3.

[Gamecock_Aholic]

well, my second one just died tonight!



:sad: :sad: :sad: :sad:

[TheGuitarCock]

everyone but u knew that was a joke.

Not really.

Yet, remind me why I am quoting a person that can't even spell "you"?

[womfalcs3]

I had two RCA portable media players go out on me... 400 dollars too. I bought one that had a defective interface, then I replaced it and the same problem was experienced (it happened much after the 14-day return policy).

You know what? I won't support RCA anymore. I can't and don't tolerate bad engineering. Why give them money, ie rewarding them, for bad engineering?

Sucks for Microsoft though. When they come out with their next Xbox, most people will not buy it on launch. If this happens, say goodbye to the Xbox.

[crowcutta]

can someone give me some pertinent details about the process of sending off your 360. they ups the box to place your 360 in to you? and then you have to send it off yourself? or what

[eggroll]

can someone give me some pertinent details about the process of sending off your 360. they ups the box to place your 360 in to you? and then you have to send it off yourself? or what
Yup, that's the way it works. Call your issue into M$ (1-800-4MY-XBOX), go through the mandatory stupid drills such as pulling the power and all the cables, tell them you still have the red rings of death, and then they send you an empty box. You send it in and wait 7-10 days to get a refurbished one. Make sure that you remove any media from the tray and the hard drive as you will not get them back if you send them in.

[Gamecock_Aholic]

well my box came today! off goes my 360!