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Old 12-26-2013, 02:31 PM   #14
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Default Re: UPS Fails to Deliver Christmas

Quote:
Originally Posted by A. Pilgrim View Post
And when UPS reached that capacity, they couldnt tell customers that came in from that point that, due to capacity constraints, they could not guarantee their shipments would make it on time?
It is bad business practice for those companies to promise delivery when they should have known they wouldn't be able to deliver.

On the other hand, if UPS / Fed EX told the customers it wouldn't deliver on time then people still would have bitched, but at least the companies would have communicated the issue.
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