Originally Posted by U-Dub Gamecock
(A) Yes, they have an issue of taking forever to credit back a card.. You have to badger the hell out them in order to do it.. I guess they have the "Well, maybe they will forget about it" mentality
(B) The manager at the distributor is "talking with their UPS rep" about getting re-imbursed... UPS has admitted they damaged the product..
(C) They went ahead and shipped out another box of film to the customer as a replacement, but charged my card for that order... So, as of now, I am down $1800 (because I have not been re-imbursed for the damaged shipment)
(D) What is there to think about?