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Old 04-11-2014, 11:11 AM   #7
Master Bedroom
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Default Re: What should I do

Quote:
Originally Posted by U-Dub Gamecock View Post
(A) Yes, they have an issue of taking forever to credit back a card.. You have to badger the hell out them in order to do it.. I guess they have the "Well, maybe they will forget about it" mentality

(B) The manager at the distributor is "talking with their UPS rep" about getting re-imbursed... UPS has admitted they damaged the product..

(C) They went ahead and shipped out another box of film to the customer as a replacement, but charged my card for that order... So, as of now, I am down $1800 (because I have not been re-imbursed for the damaged shipment)
(D) What is there to think about?
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