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Old 12-25-2012, 06:01 PM   #1
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Default New XBOX 360 Failed

My son got one for Christmas and it literally failed in less than 10 minutes. Still going through the set up phase and it powered down. No lights or anything. At first I blamed it on my son pressing buttons on the controller. Tried everything to start it back. After 5 mins it started back like normal, then shut down again. The power supply seems overly warm and the console itself seems warm as well. The fan appears to be working so I'm guessing this thing is just deffective out of the box. Anyone else ever have a similar experience with one of these? We've had PS3 for years and it runs fine.
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Old 12-25-2012, 06:06 PM   #2
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Default Re: New XBOX 360 Failed

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Originally Posted by gamecock88 View Post
My son got one for Christmas and it literally failed in less than 10 minutes. Still going through the set up phase and it powered down. No lights or anything. At first I blamed it on my son pressing buttons on the controller. Tried everything to start it back. After 5 mins it started back like normal, then shut down again. The power supply seems overly warm and the console itself seems warm as well. The fan appears to be working so I'm guessing this thing is just deffective out of the box. Anyone else ever have a similar experience with one of these? We've had PS3 for years and it runs fine.
consoles are a hit or miss. Ive had my 360 for a few years. zero issues. my brothers breaks almost every year. xbox just refurbished it last year at this time. never had an issue with my ps3 either but my friends has broke alot. sometimes you get lucky and sometimes not. if the red ring hasnt popped up then you might be in luck
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Old 12-25-2012, 06:10 PM   #3
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Default Re: New XBOX 360 Failed

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Originally Posted by imabeastonu View Post
consoles are a hit or miss. Ive had my 360 for a few years. zero issues. my brothers breaks almost every year. xbox just refurbished it last year at this time. never had an issue with my ps3 either but my friends has broke alot. sometimes you get lucky and sometimes not. if the red ring hasnt popped up then you might be in luck

Thanks for posting so quickl. I actually won this thing through a sales spiff at work. Talked to someone there this afternoon and they said just send it back and they'd give me another "prize". Probably a Dewalt drill and saw kit. Works out ok for me, but I promised my son we'd go out and find an XBOX tomorrow so he can enjoy it on his break from school. Probably bestbuy or target.
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Old 12-25-2012, 06:36 PM   #4
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Default Re: New XBOX 360 Failed

Is take it to best buy or Walmart say you lost the recipt and exchange. Probably Walmart they are usually quick to take anything back in their system they will give you a gift card for the price and buy the new one.
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Old 12-25-2012, 08:33 PM   #5
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Default Re: New XBOX 360 Failed

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Originally Posted by scargamecocks87 View Post
Is take it to best buy or Walmart say you lost the recipt and exchange. Probably Walmart they are usually quick to take anything back in their system they will give you a gift card for the price and buy the new one.
got a friend that has done this for years and it works
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Old 12-25-2012, 08:59 PM   #6
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Default Re: New XBOX 360 Failed

Get a dust can and spray out all the internal parts of the fan and inside the tray....
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Old 12-25-2012, 09:16 PM   #7
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Default

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Originally Posted by MillerTime843
Get a dust can and spray out all the internal parts of the fan and inside the tray....
on a brand new out of box unit? worked only a few mins.



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Old 12-25-2012, 09:41 PM   #8
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Default Re: New XBOX 360 Failed

Quote:
Originally Posted by MillerTime843 View Post
Get a dust can and spray out all the internal parts of the fan and inside the tray....
Yeah I wouldn't even bother with this if it's new out of the box. It's clearly a defective unit. You'd be better off giving it back to the people for the tools or doing what others have suggested and trying to swap at wal-mart.

I bought one of the new xboxs 2 or 3 years ago and have never had any problems with mine.
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Old 12-25-2012, 10:14 PM   #9
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Default Re: New XBOX 360 Failed

I love how so many are so quick to suggest trying to scam Wal-Mart or Best Buy.
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Old 12-25-2012, 10:38 PM   #10
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Default Re: New XBOX 360 Failed

If it is a new Xbox slim, try taking the taking the hard drive out from the bottom then putting it back in.
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Old 12-25-2012, 10:44 PM   #11
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Default Re: New XBOX 360 Failed

When in doubt, blame the kid. i hope you offered an apology.
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Old 12-25-2012, 10:59 PM   #12
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Default

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Originally Posted by GDub2001
I love how so many are so quick to suggest trying to scam Wal-Mart or Best Buy.
yeah, I haven't been in a walmart in over 9 years and I'm not about to go there now even if it would be to stick them with it. ill return it and go buy a new one from target or bbuy, Costco. will return the bad one to the awards place in exchange for something else. was really asking about others having any similar issues with Xbox. again, we've had ps 3 for years and no issues.




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Old 12-25-2012, 11:40 PM   #13
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Default Re: New XBOX 360 Failed

I got my xbox in 2008 and I have had no issues. Not sure about the new ones though
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Old 12-26-2012, 01:37 AM   #14
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Default Re: New XBOX 360 Failed

http://support.xbox.com/en-US/xbox-3...f-unexpectedly
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Old 12-26-2012, 05:24 PM   #15
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Default Re: New XBOX 360 Failed

We just got one (With the Kinect)... hope that doesnt happen to ours...
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Old 12-27-2012, 08:53 AM   #16
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Default Re: New XBOX 360 Failed

All - Thanks for your suggestions. We just purchased a new one at the local best buy. I actually laughed when they offered an extended warranty, but I'm not sure bbuy will be here that long. Anyway, I heard from the rewards company that I won it through at work. They're sending me an rma, ppd shipping label, and credit for it + 250 points. There's a Dewalt drill/saw kit or a compound miter box that I have my eyes on now ;) It all worked out fine and I didn't even have to deal with wal mart.
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Old 12-27-2012, 09:14 AM   #17
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Default Re: New XBOX 360 Failed

If it' new should it be on warranty. The awards place should exchange it for you.
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Old 12-27-2012, 09:38 AM   #18
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Default Re: New XBOX 360 Failed

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Originally Posted by Spur's Addiction View Post
If it' new should it be on warranty. The awards place should exchange it for you.
yes, they would have but when I explained to them that it was a Christmas present for an 11 year old who didn't want to wait for February to play it, they said just return it and get something else. That's why I went out and purchased one yesterday morning at bbuy. It all worked out for the best. I'm sure they'll get it covered under warranty through whomever they purchased it from. FYI - I called and talked to XBOX/MS support on Christmas day. They actually had people working somewhere. From what we could determine, it wasn't actually the console, but the power supply since the LED would completely go out on it. It was slightly warm but not overly warm. Probably a simple fix but I didn't want to have to deal with the wait for them to warranty that either since they said it would be 2-3 weeks for me to get a new power supply.
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Old 12-27-2012, 09:44 AM   #19
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Default Re: New XBOX 360 Failed

These things happen. Every now and then, a defective unit will come off the line. I've had my Xbox since December 2010, and it still runs fine.

I do know some people that play their Xboxs to death though.
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Old 12-27-2012, 09:47 AM   #20
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Default Re: New XBOX 360 Failed

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Originally Posted by sc455 View Post
When in doubt, blame the kid. i hope you offered an apology.

Trust me, I did. All part of being a father on Christmas day ;). Lose your cool and then apologize to anyone that received the friendly fire...
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