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#1 |
Recruit
Male Join Date: Sep 2007
Location: Upstate, S.C.
Posts: 110
CockyCash: 295 ![]() ![]() ![]() ![]() ![]() ![]() |
![]() Any of you that have experience with a computer I have a question. My son logged into his
screen name and a page popped up about a criminal charge and a payment of three hundred dollars to unlock it or there will be criminal charges. Also any help about getting it off would be greatly appreciated. Also it has the Department of Justice seal on top of it. I have logged onto my account and it is not there. Thanks for the help upstategcock He just logged onto the computer no website or anything we all have our own screen names. Last edited by upstategcock; 01-15-2013 at 09:06 PM.. |
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#2 |
Grumpy Old Fart
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![]() Total scam. Report it.
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Order Of The Spur I miss Old Cocky Talk |
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#3 |
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![]() Don't pay anyone money obviously.
A few questions. What did your son log into? Was it a phishing site? Is this a pop up or a program/malware that has installed on your machine? What version of windows? Have you ran any virus or malware scans? |
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#4 |
Band
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![]() First thing to do is go under your account and do system restore to 7-10 days ago. Then boot into safe mode w/networking, again under your account. A couple of good stand alone scanners are tdsskiller and McAfee stinger. Download and run these first. Follow up with Malwarebytes, Superantispyware, and Spybot search & destroy. Install the free versions (read the screen carefully) and scan with each. These guys are constantly changing their scam so hopefully this will knock it out for you.
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![]() Here's to you, Feisty and Spurd&Fthrd.
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#5 |
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![]() backup and delete the son's profile after you do what The Mule said.
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#6 |
Two Deep
Male Join Date: May 2007
Location: Colubmia
Posts: 1,136
CockyCash: 5500 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
![]() Download Combofix and run it in safemode. As was also suggested Malwarebytes and TDSSKILLER are also good options, but personally I always run tdsskiller, combofix and then malwarebytes in that order.
http://www.bleepingcomputer.com/download/combofix/ |
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#7 |
Household Name
Male Join Date: Dec 2009
Location: Charleston
Posts: 6,573
CockyCash: 50700 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
![]() system restore is a great solution. It shouldn't mess up any of your files but will get rid of stuff that has been installed since the restore date. I've used that to get rid of things in the past.
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#8 |
Been caught moddin'
Male Join Date: Jun 2005
Location: Raaaawlee, NC
Posts: 19,055
CockyCash: 1001856 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
![]() back-up all your data files. Wipe the drive and re-install. One 100% proof way that you got it.
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#9 |
Household Name
Male Join Date: Nov 2006
Location: Wilmington, NC, America
Posts: 7,397
CockyCash: 5200 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
![]() Same thing happened the other day to my dad. He lost everything. Luckily he has Carbonite.
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