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Old 10-22-2013, 11:45 AM   #1
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Default Problem uninstalling a program.

There is a program called Yontoo 1.10.02, an info stealer. Everytime I try to uninstall it, a box pops up with Setup Initialization Error, A box from Tarma Installer. I installed an uninstaller through CNET that added extra junk I had to uninstall, and it didn't find Yontoo, though it's still in my programs list.

Anyone know how I can get this program off my HP Windows 7 PC?
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Old 10-22-2013, 11:49 AM   #2
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Default Re: Problem uninstalling a program.

Try booting into safe mode and then uninstalling.
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Old 10-22-2013, 12:07 PM   #3
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Default Re: Problem uninstalling a program.

Download ccleaner after that disable the internet connection uninstall the program do a registry sweep and you should be ok.. Use the uninstall feature on ccleaner.
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Old 10-22-2013, 12:27 PM   #4
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Default Re: Problem uninstalling a program.

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Originally Posted by The Yancey View Post
Try booting into safe mode and then uninstalling.
Actually I can't. Everywhere tells me to push F8 during boot up but that does nothing. All I have is F10, Esc, F12, F11, and F9. I didn't Safe Mode in either.

I'm gonna try chi3's suggestion.
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Old 10-22-2013, 12:34 PM   #5
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Default Re: Problem uninstalling a program.

I would try running. "Spybot Search in detroy" as an administrator. Right click to and select run as adminstrator.
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Old 10-22-2013, 12:37 PM   #6
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Default Re: Problem uninstalling a program.

Revo uninstaller free. Then select advanced uninstall.

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Old 10-22-2013, 12:40 PM   #7
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Default Re: Problem uninstalling a program.

I tried the ccleaner, it found it but couldn't get past the Tarma Installer window either. Revo was the first uninstaller I tried, it couldn;t find it, and it installed other programs on my pc.

I'll try spybot, it had helped in the past.
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Old 10-22-2013, 01:55 PM   #8
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Default Re: Problem uninstalling a program.

Quote:
Originally Posted by RudeCock View Post
Actually I can't. Everywhere tells me to push F8 during boot up but that does nothing. All I have is F10, Esc, F12, F11, and F9. I didn't Safe Mode in either.

I'm gonna try chi3's suggestion.
This has both the F8 and alt mode of getting into safe mode: http://www.bleepingcomputer.com/tuto...mode/#windows7
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Old 10-22-2013, 02:42 PM   #9
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Default Re: Problem uninstalling a program.

back-up your data and re-install Windows.
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Old 10-22-2013, 02:50 PM   #10
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Default Re: Problem uninstalling a program.

Thanks guys, Spybot got it, though not at first. Apparently it had attached itself to a programs that's almost always running so Spybot had to get it before the startup.

Good to know Yancey, for next time. I know I had done it before and it seems like I didn't have to go the msconfig way. F8 does nothing though and I tried it a few times.
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